Question 1

Do I need a new website?

Accepted Answer

Not necessarily.
Sometimes a business simply needs improvements to an existing website, while in other cases a new website may provide a better long-term solution.
As part of our complimentary Marketing Review, we'll assess your current website and recommend the most practical approach based on your goals and budget.

Question 2

Why does my business need a website?

Accepted Answer

Many customers research businesses online before making contact.
A professional website helps potential customers learn about your services, build trust in your business and take the next step by calling, emailing or submitting an enquiry.
Your website often creates the first impression of your business.

Question 3

What website platforms do you use?

Accepted Answer

We primarily build websites using modern website platforms that are secure, reliable and easy for business owners to manage. The most popular platforms with our small business clients are Wix and Shopify because they are incredibly easy to edit and update.
Our goal is to provide solutions that minimise technical complexity while giving clients ownership and control of their digital assets.

Question 4

Will I own my website?

Accepted Answer

Yes.
Your website, domain name and associated digital assets remain under your ownership and control.
We believe businesses should maintain access to their own digital assets and avoid unnecessary dependencies.

Question 5

Can I update the website myself?

Accepted Answer

Yes. The platforms we use are incredibly easy to edit and update.
We can provide training and guidance to help you make basic updates yourself.
If you prefer, Brisk Media can also provide ongoing support and maintenance.

Question 6

What is a Google Business Profile?

Accepted Answer

A Google Business Profile is the business listing that appears in Google Search and Google Maps.
It can help customers find your business, read reviews, view photos and contact you directly.
A well-optimised profile can significantly improve local visibility.

Question 7

Do I need social media for my business?

Accepted Answer

Not every business needs the same level of social media activity.
However, an active and professional social media presence can help build credibility, reinforce your brand and keep your business visible to prospective customers.
We'll help determine what is appropriate for your industry and goals.

Question 8

Do you manage Facebook and Instagram pages?

Accepted Answer

Yes.
We can assist with social media setup, content creation, ongoing management and advertising campaigns.
Services can be tailored to suit your business and budget.

Question 9

Can you run advertising campaigns?

Accepted Answer

Yes.
We help businesses create and manage Google campaigns and Meta advertising campaigns across Facebook and Instagram.
Campaigns can be designed to increase awareness, generate enquiries, promote specific services or support broader business objectives.

Question 10

Do I need a large advertising budget?

Accepted Answer

No.
Advertising budgets can be scaled to suit your business.
We focus on helping businesses make informed decisions and allocate budgets where they are most likely to generate results.

Question 11

What industries do you work with?

Accepted Answer

Brisk Media specialises in supporting:
Tradies & Local Service Businesses
Health & Allied Health Providers
Professional Services
Hospitality Businesses
We also work with other small businesses and with organisations seeking practical marketing support.

Question 12

What is Marketing Concierge?

Accepted Answer

Marketing Concierge is our flexible ongoing support service.
Think of it as having access to an outsourced marketing department without the overheads, complexity or lock-in contracts associated with traditional agency arrangements.
We can assist with websites, Google visibility, content creation, social media, advertising and general marketing support as your business evolves.

Question 13

Are there lock-in contracts?

Accepted Answer

No.
We believe clients should stay because they are happy with the service, not because they are tied to a contract.

Question 14

Do you offer a free consultation?

Accepted Answer

Yes.
We offer a complimentary Marketing Review to help business owners understand their current situation, identify opportunities for improvement and explore practical pathways to achieving their goals.
There is no obligation and no sales pressure.

Question 15

How do I get started?

Accepted Answer

Simply contact Brisk Media to arrange your complimentary Marketing Review.
We'll discuss your business, your goals and your current marketing activities, then recommend practical next steps tailored to your needs.

Marketing Doesn't Have To Be Complicated.

Frequently asked questions